Learn More About Patient Participation

Our Patient Participation Group

What is a Patient Participation Group?

A Patient Participation Group (PPG) is a group of patients, carers and GP practice staff. They meet to discuss patient experience or issues at the surgery, to help improve the service.

Since April 2015, it has been a contractual requirement by 'NHS England' for all GP practices to have a PPG. Reasonable efforts must be made for this to be representative of our surgery population.


What is the Purpose of a PPG?

  • To give patients and surgery staff the opportunity to meet and discuss topics of mutual interest
  • To provide a means for patients to become more involved and make suggestions about the healthcare services they receive
  • To explore issues from patient complaints and patient surveys
  • To contribute to actions plans and help monitor improvements
  • To contribute feedback to the surgery on the results of 'National Patient Survey' and 'Friends and Family Test'
  • To propose developments or change
  • To support health awareness and patient education


What Can a PPG Not Do?

PPG patient members cannot provide medical advice to other patients or deal with personal/medical issues. Neither can the PPG deal with individual patient complaints. Any complaint should follow the Partnership’s already established procedures.


Who Can Become a Member?

The PPG is open to every patient registered on our GP surgery list. We encourage all communities, groups, genders, ages, ethnicities, and disabilities to join our 'Virtual PPG'.


Click on the 'Join Our Virtual PPG' Button below and find out how to join