'Urgent Care' at our surgery means a medical problem that cannot wait until the next day.

If you contact us with such an issue, our reception team will ask the nature of your problem to help ensure it is routed to the most appropriate team.

If you don't wish to share this with our receptionist, please just let us know. In some of our sites you are added to a triage team list, and in other sites you will be on the list of an individual clinician to deal with.

The Urgent Care team will: 

• 'Triage' and speak to patients on the 'Urgent Care' telephone list
• See patients that have been 'triaged' and need an urgent 'face to face' same day appointment or signpost them to a more appropriate service
• Respond to urgent online consultations (e-consult)
• Deal with urgent prescribing issues such as changes to drug charts for terminally ill patients
• Deal with urgent blood test results
• Carry out 'Home Visits' to patients that are housebound

Our Urgent Care team is made up of the following health professionals:

• GP
• Physician Associate
• Advanced Nurse Practitioner
• Practice Nurse with Prescribing
• Community Paramedic